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Puteri Wing - Riverside Majestic Hotel Kuching, Kuching
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Key details
About the Hotel
Jalan Tunku Abdul Rahman,
Kuching,
Malaysia,
93756,
Sarawak
Riverside Majestic Hotel Puteri Wing offers a luxurious 5-star experience with modern amenities including a state-of-the-art fitness center and outdoor swimming pool. This Kuching hotel provides stunning views of the Sarawak River and the iconic Sarawak State Legislative Assembly Building.
Rooms & Amenities
The rooms at Riverside Majestic Hotel Puteri Wing range from 28.2 to 387.5 ft², featuring plush bedding and floor-to-ceiling windows with views of the Sarawak River or Kuching city. All accommodations come equipped with high-speed Wi-Fi, a universal USB socket, and a 65-inch IPTV for leisure.
Dining Options
Dining options include the premium River Palace Cantonese Restaurant, which specializes in Chinese cuisine, and Sape Restaurant, offering a cultural dining experience. Guests can also relax at the Puteri Lobby Lounge with a selection of pastries and beverages while enjoying views of the Kuching Waterfront.
Leisure & Business
The hotel features the 18th-floor Windows on Kuching, designed for events and meetings with tech-friendly solutions and capacity for up to 900 guests. Fitness enthusiasts can utilize the on-site gym equipped with cardio machines, while the outdoor pool provides a place to unwind.
Location & Transportation
Riverside Majestic Hotel Puteri Wing is centrally located, within walking distance of popular landmarks like the Tua Pek Kong Temple and the Chinese Museum. Public transit options, including shuttle services to Bako National Park, are easily accessible, enhancing the guest experience.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Comfortable Beds!
“The beds were exceptionally comfortable, providing a perfect night's sleep after a long day.” view full review
Delicious Breakfast!
“The breakfast had an impressive variety, and everything was impeccably clean, enhancing our dining experience.” view full review
Spotless Environment!
“Every area was kept spotless, creating a refreshing and welcoming atmosphere throughout the hotel.” view full review
Excellent Shower!
“The shower had fantastic water pressure, allowing for a relaxing and invigorating start to the day.” view full review
General
Non-smoking rooms
Wi-Fi
Free parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Elevator
Currency exchange
ATM/Cash machine
Barber shop
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness center
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Laundry
Dry cleaning
Stores/Commercial services
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cribs
Children's play area
Spa & Leisure
Leisure/ TV room
Room features
Air conditioning
Mini-bar
Sitting area
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
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Location
Jalan Tunku Abdul Rahman,
Kuching,
Malaysia,
93756,
Sarawak
Map view
Jalan Tunku Abdul Rahman,
Kuching,
Malaysia,
93756,
Sarawak
City landmarks
Mall
Kuching Waterfront Bazaar
2200 ft
Museums
Sarawak Museum
5000 ft
Museums
Chinese History Museum
2200 ft
Jalan Tunku Abdul Rahman Opposite the Riverside Majestic Hotel
Cat Monument
2200 ft
Jalan Main
Kuching Esplanade
2200 ft
Lebuh Carpenter
carpenter street
2200 ft
Jln Taman Budaya
Astana
3200 ft
Gallery
Upside Down House Kuching
2200 ft
Jalan Tunku Abdul Rahman
Tua Pek Kong Temple
2200 ft
Church
St Thomas's Cathedral
2200 ft
Kuching Waterfront
Square Tower
2200 ft
Jalan Taman Budaya
Kuching Civic Centre
3500 ft
Public Building
Sarawak State Legislative Assembly
2300 ft
Carpenter Street
Hiang Thian Siang Ti Temple
2300 ft
Museums
Sarawak Islamic Museum
3900 ft
Jln Tun Abang Haji Openg Old Courthouse
The Ranee Museum
2700 ft
Btwn. Carpenter Street and India Street
Kuching Old Courthouse
5000 ft
Jalan Power
Orang Utan Murals
5000 ft
Garden
Orchid Park
1.2
mi
Nearby
Museums
Fort Margherita
1400 ft
5 Wayang Street
Hong San Si Temple
1600 ft
Museums
The Brooke Gallery
1100 ft
Museums
The Tun Jugah Foundation
800 ft
412 Jalan Ban Hock
Sri Srinivasagar Kaliamman Temple
2000 ft
Jalan Main Bazaar Handicraft Wall
Hornbill Street Mural
2000 ft
Gallery
John Gallery Dayak Arts
2000 ft
93000 Kuching
Main Bazaar
2000 ft
Fountains
Hornbill Fountain
1100 ft
Shopping Area
Riverside Shopping Complex
100 ft
Spa Center
Mirage Spa
1100 ft
Restaurants
James Brooke Bistro
2200 ft
Jalan Tunku Abdul Rahman Waterfront
Tribal Stove
600 ft
Taman sri sarawak
Top Spot Ling Loong Seafood No.6 & 33
1100 ft
Jalan Padungan Store No.6 & 33 - 6th Floor
Lyn's Thandoori Restaurant
1200 ft
Lot 267
Old Town White Coffee
1400 ft
Pullman Hotel
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
Convenient location
Friendly staff
Lack of room cleanliness
Limited dining options
7.2/10
Very good
Rooms
7.3
Location
9.0
Service
7.3
Dining
7.6
Guest reviews
7.2/10
based on 10 reviews
8.2
8.2/10 based on 219 reviews
Vincent
United Kingdom,
January
2024
7.4/10
I had a bit of a mixed experience at the hotel. The location was excellent, near the river and close to main attractions, but the room had a leftover cigarette smell, and the option for a smoking room was only available in the old wing. The service was friendly overall, but there were a few hiccups. The dining was satisfying, especially with hot dishes, but could have offered more local specialties. The facilities were decent, though there were some areas that needed attention.
Rooms
6.0
The room had a leftover cigarette smell and needed attention for cleanliness.
Service
7.0
The staff, from the door person to receptionist were friendly, with some minor issues.
Location
9.0
The location was great, near the river and main attractions, convenient for exploring.
Dining
8.0
The dining experience was satisfying, especially with hot dishes, but lacked local specialties.
Facilities
7.0
The facilities were decent but could use some improvements.
Thomas
United Kingdom,
January
2024
8.4/10
I had a wonderful stay at this hotel, experiencing the authentic feels of Sarawak while enjoying a large and incredibly comfortable bed in my room. Although I had to request items like a toothbrush and room slippers, the overall experience was fantastic.
Rooms
9.0
The room was large and the bed very comfortable, providing a luxurious environment.
Service
9.0
The service was excellent and the staff couldn't have been more helpful, ensuring a safe and comfortable stay. Fast Wi-Fi was a great bonus.
Location
9.0
I found the location ideal, near the river and perfect for exploring the riverfront and old bazaar. It truly captured the essence of Sarawak.
Dining
7.0
The dining options were sufficient, with friendly staff and good choices available. It was a decent experience overall.
Facilities
8.0
The hotel offered various services like room service, dry cleaning, and housekeeping, enhancing the overall convenience of the stay.
Kenneth
United Kingdom,
December
2023
9.0/10
The hotel offers stunning views of Kuching, the riverfront, and nearby landmarks from some rooms while other rooms may require attention. The service, especially outside regular hours, is friendly and accommodating. The strategic location near the waterfront and with its own shopping mall stands out as a key feature. The dining experience is diverse, catering to various tastes, and the facilities provide a comfortable stay.
Rooms
8.0
Our room had excellent views of Kuching, the riverfront, Darul Hana Bridge, and the Dewan Undangan Negeri building.
Service
9.0
The service, including staff members like Abu Bakar, Zainal Baki, Ramy Alex, and Asiew, was friendly and helpful. They truly enhance the experience for visitors to Kuching.
Location
10.0
The location is not only strategic and central to all of the city's attractions but also steps away from the waterfront, offering convenience and easy access to key sites.
Dining
9.0
The dining experience at the main building, just a short walk for breakfast, was sumptuous with a great range of foods catering to all tastes, including vegetarians.
Facilities
9.0
The hotel's facilities are well-equipped to ensure a pleasant and convenient stay for all guests.
Helena
United Kingdom,
October
2023
8.0/10
The hotel is in a strategic location near the river with amazing views. The rooms, although not as spacious as the Superior Club Room, are still comfortable and relatively new. The service, despite some delays during check-in, was provided by kind and helpful staff. The dining options offer a good range of Asian and Western foods. The facilities are well-maintained and satisfactory overall.
Rooms
8.0
The rooms are comfortable and relatively new.
Service
7.0
The staff, despite experiencing some delays during check-in, were kind and helpful.
Location
9.0
The hotel is in a strategic location near the river with amazing views.
Dining
8.0
The dining options offer a good range of Asian and Western foods.
Facilities
8.0
The facilities are well-maintained and satisfactory overall.
Steve
United Kingdom,
October
2023
8.2/10
The hotel offers stunning views of the Kuching River and the Sarawak State Assembly Building, though partially obstructed by nearby buildings. The rooms, while cozy, come with a beautiful outlook and firm pillows. The staff are friendly and responsive, but may not always fulfill special requests like bedding changes. The location is excellent for riverfront strolls and exploring the old bazaar, with superb access to local attractions and dining options. The dining experience is mostly superb, with a diverse menu catering to various preferences. The facilities are well-maintained and provide a pleasant stay overall.
Rooms
8.0
The rooms had a beautiful view and were cozy, albeit small with firm pillows.
Service
7.0
The staff were friendly and quick to respond to basic requests.
Location
9.0
The hotel's location is superb for enjoying the riverfront and local attractions.
Dining
9.0
The dining experience was mostly superb, offering a great variety of food.
Facilities
8.0
The facilities were well-maintained and added to a pleasant stay.
Eric
United Kingdom,
October
2023
9.0/10
My stay at the hotel was absolutely fantastic! The staff was incredibly helpful and friendly, and the rooms had a great view of the river. The shower and bath were top-notch, and there was even a little surprise in the loo. I was given a non-smoking room without any extra charge, and the Wi-Fi was super fast. What more could I ask for?
Rooms
9.0
The rooms are really nice with a great view of the river. The shower and bathroom were very nice, and don't forget to check out the little surprise in the loo!
Service
9.0
The staff couldn't have been more helpful. They were all really friendly and attentive, especially during the New Year celebration.
Location
10.0
The location is fantastic, right near the river and a short distance walk to the center. It's like being at the doorstep of the river waterfront!
Dining
8.0
I enjoyed the good range of Asian and Western foods available. The dining experience was satisfying, especially the hot dishes.
Facilities
9.0
The hotel has excellent facilities. Everything from room service to laundry was top-notch.
James
United Kingdom,
August
2023
6.8/10
Upon check-in, I found the rooms a bit dirty and not properly cleaned, although they had modern amenities. The view was somewhat blurred due to cleanliness issues. The staff are very accommodating and helpful, but there are areas that need improvement. The hotel's location is excellent, near the mini terminal to the river taxi for easy access to both new and old Chinatown. The dining experience was good, but there could be more variety. Overall, it offers decent value for money with room for improvement in cleanliness.
Rooms
5.0
The rooms seem a bit dirty upon check-in and lack proper cleaning.
Service
7.0
The staff are very accommodating and helpful.
Location
9.0
The hotel's location is excellent, near the mini terminal to the river taxi for convenient access to both new and old Chinatown.
Dining
7.0
The dining was good, but more variety would be appreciated.
Facilities
6.0
The facilities provided meet the basic requirements but could use some enhancement.
Convenient location
Lack of room cleanliness
Rachel
United Kingdom,
August
2023
7.0/10
The hotel room was very spacious and felt like a 5-star hotel with extra working space and a comfy bed. However, the cleanliness left much to be desired, which became apparent the next morning. The staff were extremely polite and helpful during our stay, although there are areas that could benefit from improvement.
Rooms
7.0
The room is spacious and feels like a 5-star hotel, with extra working space and a comfy bed.
Service
6.0
The staff are extremely polite and helpful, although there is room for improvement in responding to requests and overall friendliness.
Location
9.0
The location is very strategic, near the river and within walking distance to both new and old Chinatown. It is central to all the city's attractions.
Dining
7.0
The dining options may cater more to the Asian market, with limited offerings for Western guests. Breakfast starts a bit late for early travelers.
Facilities
6.0
The hotel facilities have the potential to be excellent, with some areas needing attention for improvement.
Robert
United Kingdom,
July
2023
5.4/10
The hotel had a nice outlook although partly blocked by the large apartment block and hotel across the road. The room was a bit tired, with some issues like loose plug sockets and a horrible smell. Unfortunately, there was a very rude neighbor which affected my stay.
Rooms
6.0
The room was a bit tired and had some maintenance issues, but it was relatively clean. Rating not ideal.
Service
5.0
The service was not very friendly, with some staff being impolite. Rating not ideal.
Location
7.0
The location was convenient, near the river and close to major attractions. It would be better if the room decor was upgraded. Rating not ideal.
Dining
7.0
The dining experience was satisfactorily good, although options were limited. It was not available in the same building.
Facilities
5.0
Facilities were not properly maintained and were dirty. Rating not ideal.
John
United Kingdom,
July
2023
7.4/10
The hotel offers nice views facing the river from rooms on upper floors, though they are in need of a long-overdue upgrade. The service was very helpful, even going beyond business hours for assistance, although there was an isolated incident of poor communication. The location is superb, right at the waterfront and close to key attractions, with a mix of friendly and reserved staff. The dining experience was average with a lack of variety but satisfactory quality. The facilities are good and offer potential for improvement.
Rooms
7.0
My room on an upper floor had a nice view facing the river, but it felt like it needed a long-overdue upgrade.
Service
8.0
I appreciated the helpful service, especially when my shoe was fixed outside of business hours. However, there was a minor incident of miscommunication.
Location
9.0
The location is superb, right in front of the waterfront and within walking distance to key landmarks and eateries. The friendly concierge stood out compared to other staff.
Dining
6.0
The dining experience was average, with limited menu variety over multiple nights but passable quality.
Facilities
7.0
The facilities are decent, with room for improvement to enhance the overall guest experience.
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