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Puteri Wing - Riverside Majestic Hotel, Kuching
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Key details
About the Hotel
Jalan Tunku Abdul Rahman,
Kuching,
Malaysia,
93756,
Sarawak
Riverside Majestic Hotel Puteri Wing offers an immersive experience with panoramic views of the Sarawak River and Kuching's vibrant cultural landscape. Located in the heart of Kuching, this hotel combines luxurious accommodations with exceptional service. Its significance is highlighted by its proximity to historical attractions and modern amenities.
Location
Strategically positioned within Kuching's entertainment and shopping district, the hotel is a short walk from major attractions like the Sarawak State Legislative Assembly and Kuching Waterfront. It is approximately 20 minutes from Kuching International Airport, facilitating easy travel for guests.
Rooms
The hotel features spacious rooms ranging from 28.2 to 36 m², all thoughtfully designed with modern decor. Guests can enjoy natural wood flooring and floor-to-ceiling windows offering views of either the Sarawak River or the bustling city. Each room is equipped with premium bedding and includes a bathroom with a rain shower for added relaxation.
Eat & Drink
Dining at Riverside Majestic Hotel Puteri Wing encompasses a range of culinary delights from local to international cuisine. River Palace Cantonese Restaurant specializes in upscale Chinese offerings, while Sape Restaurant provides an urban dining experience with a show kitchen. The Puteri Lobby Lounge invites guests to unwind with afternoon tea and a selection of pastries.
Leisure & Business
The hotel supports leisure and business needs with a fitness center, outdoor swimming pool, and well-equipped event spaces. The designated Windows on Kuching on the 18th floor caters to business travelers, ensuring versatile meeting configurations. Free Wi-Fi is available throughout to keep guests connected.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Delight
The room was impressively spacious, offering ample room to move around and relax comfortably during my stay.view full review
Comfy Bliss
The bed was incredibly comfortable, and I loved having both hard and soft pillows to choose from for a perfect night's sleep.view full review
Breakfast Galore
The buffet breakfast was truly enormous, with a plethora of options that catered to every taste, a delightful way to start the day.view full review
Great Views
Our room had an amazing view of the river, providing a beautiful backdrop that enhanced the overall ambiance of our stay.view full review
General
Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Barber shop
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Laundry
Dry cleaning
Shops/Commercial services
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's play area
Spa & Leisure
Leisure/ TV room
Room features
Air conditioning
Mini-bar
Sitting area
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
Jalan Tunku Abdul Rahman,
Kuching,
Malaysia,
93756,
Sarawak
Map view
Jalan Tunku Abdul Rahman,
Kuching,
Malaysia,
93756,
Sarawak
City landmarks
Mall
Kuching Waterfront Bazaar
650 m
Museum
Sarawak Museum
1.5
km
Museum
Chinese History Museum
650 m
Jalan Tunku Abdul Rahman Opposite the Riverside Majestic Hotel
Cat Monument
650 m
Jalan Main
Kuching Esplanade
650 m
Lebuh Carpenter
carpenter street
650 m
Jln Taman Budaya
Astana
960 m
Gallery
Upside Down House Kuching
650 m
Jalan Tunku Abdul Rahman
Tua Pek Kong Temple
650 m
Church
St Thomas's Cathedral
650 m
Kuching Waterfront
Square Tower
650 m
Jalan Taman Budaya
Kuching Civic Centre
1.0
km
Public Building
Sarawak State Legislative Assembly
680 m
Carpenter Street
Hiang Thian Siang Ti Temple
700 m
Museum
Sarawak Islamic Museum
1.2
km
Jln Tun Abang Haji Openg Old Courthouse
The Ranee Museum
820 m
Btwn. Carpenter Street and India Street
Kuching Old Courthouse
1.5
km
Jalan Power
Orang Utan Murals
1.5
km
Garden
Orchid Park
2.0
km
Nearby
Museum
Fort Margherita
410 m
5 Wayang Street
Hong San Si Temple
470 m
Museum
The Brooke Gallery
330 m
Museum
The Tun Jugah Foundation
220 m
412 Jalan Ban Hock
Sri Srinivasagar Kaliamman Temple
590 m
Jalan Main Bazaar Handicraft Wall
Hornbill Street Mural
580 m
Gallery
John Gallery Dayak Arts
580 m
93000 Kuching
Main Bazaar
600 m
Fountain
Hornbill Fountain
320 m
Shopping Area
Riverside Shopping Complex
20 m
Spa Centre
Mirage Spa
330 m
Restaurants
James Brooke Bistro
660 m
Jalan Tunku Abdul Rahman Waterfront
Tribal Stove
170 m
Taman sri sarawak
Top Spot Ling Loong Seafood No.6 & 33
310 m
Jalan Padungan Store No.6 & 33 - 6th Floor
Lyn's Thandoori Restaurant
340 m
Lot 267
Old Town White Coffee
410 m
Pullman Hotel
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Convenient location
Friendly staff
Lack of room cleanliness
Limited dining options
7.6/10
Very good
Rooms
7.3
Location
9.0
Service
7.3
Dining
7.6
Guest reviews
7.6/10
based on 10 reviews
8.1
8.1/10based on 196 reviews
Vincent
United Kingdom,
January
2024
7.4/10
I had a bit of a mixed experience at the hotel. The location was excellent, near the river and close to main attractions, but the room had a leftover cigarette smell, and the option for a smoking room was only available in the old wing. The service was friendly overall, but there were a few hiccups. The dining was satisfying, especially with hot dishes, but could have offered more local specialties. The facilities were decent, though there were some areas that needed attention.
Rooms
6.0
The room had a leftover cigarette smell and needed attention for cleanliness.
Service
7.0
The staff, from the door person to receptionist were friendly, with some minor issues.
Location
9.0
The location was great, near the river and main attractions, convenient for exploring.
Dining
8.0
The dining experience was satisfying, especially with hot dishes, but lacked local specialties.
Facilities
7.0
The facilities were decent but could use some improvements.
Thomas
United Kingdom,
January
2024
8.4/10
I had a wonderful stay at this hotel, experiencing the authentic feels of Sarawak while enjoying a large and incredibly comfortable bed in my room. Although I had to request items like a toothbrush and room slippers, the overall experience was fantastic.
Rooms
9.0
The room was large and the bed very comfortable, providing a luxurious environment.
Service
9.0
The service was excellent and the staff couldn't have been more helpful, ensuring a safe and comfortable stay. Fast Wi-Fi was a great bonus.
Location
9.0
I found the location ideal, near the river and perfect for exploring the riverfront and old bazaar. It truly captured the essence of Sarawak.
Dining
7.0
The dining options were sufficient, with friendly staff and good choices available. It was a decent experience overall.
Facilities
8.0
The hotel offered various services like room service, dry cleaning, and housekeeping, enhancing the overall convenience of the stay.
Kenneth
United Kingdom,
December
2023
9.0/10
The hotel offers stunning views of Kuching, the riverfront, and nearby landmarks from some rooms while other rooms may require attention. The service, especially outside regular hours, is friendly and accommodating. The strategic location near the waterfront and with its own shopping mall stands out as a key feature. The dining experience is diverse, catering to various tastes, and the facilities provide a comfortable stay.
Rooms
8.0
Our room had excellent views of Kuching, the riverfront, Darul Hana Bridge, and the Dewan Undangan Negeri building.
Service
9.0
The service, including staff members like Abu Bakar, Zainal Baki, Ramy Alex, and Asiew, was friendly and helpful. They truly enhance the experience for visitors to Kuching.
Location
10.0
The location is not only strategic and central to all of the city's attractions but also steps away from the waterfront, offering convenience and easy access to key sites.
Dining
9.0
The dining experience at the main building, just a short walk for breakfast, was sumptuous with a great range of foods catering to all tastes, including vegetarians.
Facilities
9.0
The hotel's facilities are well-equipped to ensure a pleasant and convenient stay for all guests.
Helena
United Kingdom,
October
2023
8.0/10
The hotel is in a strategic location near the river with amazing views. The rooms, although not as spacious as the Superior Club Room, are still comfortable and relatively new. The service, despite some delays during check-in, was provided by kind and helpful staff. The dining options offer a good range of Asian and Western foods. The facilities are well-maintained and satisfactory overall.
Rooms
8.0
The rooms are comfortable and relatively new.
Service
7.0
The staff, despite experiencing some delays during check-in, were kind and helpful.
Location
9.0
The hotel is in a strategic location near the river with amazing views.
Dining
8.0
The dining options offer a good range of Asian and Western foods.
Facilities
8.0
The facilities are well-maintained and satisfactory overall.
Steve
United Kingdom,
October
2023
8.2/10
The hotel offers stunning views of the Kuching River and the Sarawak State Assembly Building, though partially obstructed by nearby buildings. The rooms, while cozy, come with a beautiful outlook and firm pillows. The staff are friendly and responsive, but may not always fulfill special requests like bedding changes. The location is excellent for riverfront strolls and exploring the old bazaar, with superb access to local attractions and dining options. The dining experience is mostly superb, with a diverse menu catering to various preferences. The facilities are well-maintained and provide a pleasant stay overall.
Rooms
8.0
The rooms had a beautiful view and were cozy, albeit small with firm pillows.
Service
7.0
The staff were friendly and quick to respond to basic requests.
Location
9.0
The hotel's location is superb for enjoying the riverfront and local attractions.
Dining
9.0
The dining experience was mostly superb, offering a great variety of food.
Facilities
8.0
The facilities were well-maintained and added to a pleasant stay.
Eric
United Kingdom,
October
2023
9.0/10
My stay at the hotel was absolutely fantastic! The staff was incredibly helpful and friendly, and the rooms had a great view of the river. The shower and bath were top-notch, and there was even a little surprise in the loo. I was given a non-smoking room without any extra charge, and the Wi-Fi was super fast. What more could I ask for?
Rooms
9.0
The rooms are really nice with a great view of the river. The shower and bathroom were very nice, and don't forget to check out the little surprise in the loo!
Service
9.0
The staff couldn't have been more helpful. They were all really friendly and attentive, especially during the New Year celebration.
Location
10.0
The location is fantastic, right near the river and a short distance walk to the center. It's like being at the doorstep of the river waterfront!
Dining
8.0
I enjoyed the good range of Asian and Western foods available. The dining experience was satisfying, especially the hot dishes.
Facilities
9.0
The hotel has excellent facilities. Everything from room service to laundry was top-notch.
James
United Kingdom,
August
2023
6.8/10
Upon check-in, I found the rooms a bit dirty and not properly cleaned, although they had modern amenities. The view was somewhat blurred due to cleanliness issues. The staff are very accommodating and helpful, but there are areas that need improvement. The hotel's location is excellent, near the mini terminal to the river taxi for easy access to both new and old Chinatown. The dining experience was good, but there could be more variety. Overall, it offers decent value for money with room for improvement in cleanliness.
Rooms
5.0
The rooms seem a bit dirty upon check-in and lack proper cleaning.
Service
7.0
The staff are very accommodating and helpful.
Location
9.0
The hotel's location is excellent, near the mini terminal to the river taxi for convenient access to both new and old Chinatown.
Dining
7.0
The dining was good, but more variety would be appreciated.
Facilities
6.0
The facilities provided meet the basic requirements but could use some enhancement.
Convenient location
Lack of room cleanliness
Rachel
United Kingdom,
August
2023
7.0/10
The hotel room was very spacious and felt like a 5-star hotel with extra working space and a comfy bed. However, the cleanliness left much to be desired, which became apparent the next morning. The staff were extremely polite and helpful during our stay, although there are areas that could benefit from improvement.
Rooms
7.0
The room is spacious and feels like a 5-star hotel, with extra working space and a comfy bed.
Service
6.0
The staff are extremely polite and helpful, although there is room for improvement in responding to requests and overall friendliness.
Location
9.0
The location is very strategic, near the river and within walking distance to both new and old Chinatown. It is central to all the city's attractions.
Dining
7.0
The dining options may cater more to the Asian market, with limited offerings for Western guests. Breakfast starts a bit late for early travelers.
Facilities
6.0
The hotel facilities have the potential to be excellent, with some areas needing attention for improvement.
Robert
United Kingdom,
July
2023
5.4/10
The hotel had a nice outlook although partly blocked by the large apartment block and hotel across the road. The room was a bit tired, with some issues like loose plug sockets and a horrible smell. Unfortunately, there was a very rude neighbor which affected my stay.
Rooms
6.0
The room was a bit tired and had some maintenance issues, but it was relatively clean. Rating not ideal.
Service
5.0
The service was not very friendly, with some staff being impolite. Rating not ideal.
Location
7.0
The location was convenient, near the river and close to major attractions. It would be better if the room decor was upgraded. Rating not ideal.
Dining
7.0
The dining experience was satisfactorily good, although options were limited. It was not available in the same building.
Facilities
5.0
Facilities were not properly maintained and were dirty. Rating not ideal.
John
United Kingdom,
July
2023
7.4/10
The hotel offers nice views facing the river from rooms on upper floors, though they are in need of a long-overdue upgrade. The service was very helpful, even going beyond business hours for assistance, although there was an isolated incident of poor communication. The location is superb, right at the waterfront and close to key attractions, with a mix of friendly and reserved staff. The dining experience was average with a lack of variety but satisfactory quality. The facilities are good and offer potential for improvement.
Rooms
7.0
My room on an upper floor had a nice view facing the river, but it felt like it needed a long-overdue upgrade.
Service
8.0
I appreciated the helpful service, especially when my shoe was fixed outside of business hours. However, there was a minor incident of miscommunication.
Location
9.0
The location is superb, right in front of the waterfront and within walking distance to key landmarks and eateries. The friendly concierge stood out compared to other staff.
Dining
6.0
The dining experience was average, with limited menu variety over multiple nights but passable quality.
Facilities
7.0
The facilities are decent, with room for improvement to enhance the overall guest experience.
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